Refund policy

At Snob The Bob, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Returns are accepted within 14 days of receiving your order.
• To be eligible for a return, the product must be unused, unopened and in its original packaging.
• Because these are food products, returns of opened packs are not accepted for hygiene and safety reasons.

Refunds

• Once your return has been received and inspected, we will let you know the status of your refund request.
• If the refund is approved, it will be made to your original payment method within  10 business days.
• Please note: original shipping costs are non-refundable.

Damaged or incorrect products

• If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of receipt.
• Email info@snobthebob.fr with your order number, a photo of the damaged or incorrect product and a description of the problem.
• We will arrange a replacement or a full refund, including shipping costs where applicable.

Order cancellations

• Orders can be cancelled within 2 hours of being placed by contacting us at 
• info@snobthebob.fr

How do I make a return?

1. Contact us at info@snobthebob.fr stating your order number and the reason for the return.
2. Once approved, send the product to the following address:
   Snob The Bob 
   572 B Chemin des Soulans, 30114, Nages et Solorgues, France
3. Return shipping costs are payable by you, unless the product is defective or the error was ours.

Contact us

For any questions about our return and refund policy:

• Email: info@snobthebob.fr
• Phone:  07 82 92 28 81

 

SNOB THE BOB