Cancellation policy

Subscription cancellation policy

Our coffee subscriptions have no commitment. You can change, pause or cancel your subscription at any time.

1. How to cancel or change
- From your customer account on snobthebob.fr, in the "Subscriptions" section, or
- by email at info@snobthebob.fr, stating your name and the email address used for the order.

2. Deadline
To apply before the next shipment, cancellation or changes must be made at least 3 days before the next scheduled delivery. After that, the current delivery will be shipped and charged, and the cancellation will apply to the following deliveries.

3. Fees
No cancellation fees. Deliveries already shipped are non-refundable, except for faulty products or an error on our part.

4. Subscription discount
The -10% discount applies to every delivery while the subscription is active and ends automatically upon cancellation.

5. Right of withdrawal
In accordance with the law, you have 14 days from receipt of your first delivery to exercise your right of withdrawal, under the conditions set out in our Terms of Sale.

Contact: info@snobthebob.fr · +33 7 82 92 28 81